Friday, 28 November 2008

How Many Clicks?

I can't believe it has been a week since I last posted here. That's terrible! Oh well, must try harder.

I was messing around with Exchange 2007 and Outlook 2007 yesterday trying to get the autodiscover service running through ISA Server 2006 in the lab yesterday. I managed to get it all working but at one stage I had a problem with the certificate that I was using on ISA. This resulted in the autodiscover process failing but during several attempts at this process I became rather annoyed at how many clicks I needed to do in order to cancel the Outlook profile setup!

Say you're trying to create a new profile by running Outlook and it fails, repeatedly prompting you for domain credentials. OK, let's cancel out of the setup process ready for another go later when we've resolved our certificate problem. That shouldn't take long...

Click 1 - cancel the new domain credentials password prompt.
Click 2 - click OK to the warning prompt stating "The connection to Microsoft Exchange is unavailable..."
Click 3 - now the generic window is presented where you normally fill in your Exchange server name and mailbox name. Click the cancel button here.
Click 4 - click OK to another copy of the warning prompt stating "The connection to Microsoft Exchange is unavailable..."
Click 5 - now the generic window where you normally fill in your Exchange server name and mailbox name is presented again. Click the cancel button here.
Click 6 - now the Add New Email Account window is displayed stating that it cannot log onto the server. Click cancel here.
Click 7 - now I'm presented with another window advising me on how I can create a profile with no email accounts. Click the cancel button again.
Click 8 - now I'm presented with an information box saying that no profiles have been created, etc. Click OK here.
Click 9 - finally I'm advised with another prompt that Outlook cannot be started. Click OK here.

Wow, 9 prompts to cancel an action!

No comments: